Frequently Asked Questions

We discuss the overarching business challenges during exploratory conversation pre-project typically as a 30minutes discussion with key stakeholders. Once key focus areas and priorities are aligned we prepare our proposal, week by week agenda and information request before commencing the project with light touch points with management.  

The IT strategy review is focused the adequacy of the IT change agenda and alignment with the Business strategy. The outcome is a validated IT strategy and focused IT roadmap that can be executed on time and within budget. 

The IT diagnostic is a thematic deep dive into specific challenges identified by management or the PE owner? 

Our thematic deep dive services includes but not limited to;

1. How effectively does IT support commercial decision making using data analytics e.g. churn prevention, product recommendation, customer life-time value analysis (CLTV), profiling and segmentation analysis?
2. Are IT change initiatives driving the expected business value / ROI? Are projects and programs likely to deliver on time and within budgets?
3. Is the IT function adequately structured and is the operating model right? What opportunities exist to further drive IT effectiveness?  
4. What opportunities exist to extract value and reduce costs covering people, process and technologies?   

An IT strategy or IT diagnostics review will take between 2-4 weeks depending on the challenge at hand. 

Our IT due diligence provides the typical review of business IT/risk, ability to scale or sustain existing operations? Identification costs associated with a carve-out, integration into an existing business or making it standalone. The commercial aspect of our report focuses on commercial value levers that can be driven through IT opportunities and/or red flags preventing growth and therefore the upsides or downsides to be expected.